Frequently Asked Questions
Answers about ordering, delivery, pickup, payment and returns at Nimba Market.
Where is Nimba Market?
4308 118 Avenue NW, Edmonton, AB. We stock African & Caribbean groceries — spices, flours, rice, frozen fish, meat, drinks, snacks and beauty products.
Do I need an account to order?
No. You can check out as a guest. An account lets you track orders, reorder and earn rewards.
Do you deliver?
Yes — across Edmonton and nearby areas (about 30 miles from the store). Order before 12 PM for same-day delivery. See Shipping & Delivery.
Can I pick up my order?
Yes. Choose Pickup at checkout. We'll notify you when it's ready.
How much is delivery?
The fee is calculated at checkout from your address. Orders above the free-delivery threshold ship free.
Which payment methods do you accept?
Visa, Mastercard, American Express, Apple Pay and Google Pay online. Pay at pickup or cash on delivery may also be available.
An item arrived damaged or wrong — what do I do?
Contact us within 48 hours with your order number and a photo. See Returns & Refunds.
Can I return food?
Perishable and frozen foods can't be returned unless they were damaged, spoiled or incorrect.
I can't find a product.
Call or message us — we may have it in store or be able to order it for you.